A. If your pet requires further care, surgery or hospitalisation we can refer you to one of our trusted partner clinics throughout Brisbane. For your convenience, WAGS can still provide all post-operative care in the comfort of your own home.
A. WAGS Mobile Vet does not charge a callout fee. We strive to provide affordable care so the cost of our services are comparable with that of a regular clinic
A. To view our service area map please visit our Service Area page. If your suburb falls outside of our service area please contact us as we offer extended travel appointments and we are continually expanding our service area.
A. WAGS Mobile Vet is particularly convenient for families with more than one pet. We are happy to see any number of pets just let us know when making your appointment.
A. For your convenience all Wags vehicles are equipped with EFTPOS facilities. We accept most major debit and credit cards. Please note, full payment is required at the end of your appointment.
We do not accept cash, cheques, American Express or Diners Club
A. To schedule an appointment please call us on 0416 929 461
A. Absolutely! We use state of the art Veterinary Management Software to keep track of all of our patients medical histories and treatments. We will also send you reminders for any procedures, vaccinations or check-ups that your pet needs so you don’t have to worry about forgetting something.
A. We can easily arrange to have your pets complete history sent to us via our state of the art Veterinary Management Software.
A. Unfortunately we are not able to see you pet without you being present. If you have an appointment scheduled and aren’t able to be present please call us immediately to arrange another suitable time
A. For your convenience we will confirm your appointment on the day prior to our visit. Please call us immediately if you are not able to make your scheduled appointment. We require 24 hours notice of cancellation, however we do understand that last minute emergencies may occur.
If we arrive at our appointment and nobody is home, we will attempt to call you. If we are unable to conduct our appointment as scheduled, a cancellation surcharge will be added to your next booking. You will be notified of the cancellation surcharge when you book your next appointment.
A. We will provide you with all of the details and necessary paperwork to be able to submit your insurance claim.
An absolutely awesome visit. Pets were chilled (well as chilled as you can be with a thermometer up ya jaxy). Could not be more grateful, wish I had known about this service earlier. Thank you so so much Dr Drage!
Great friendly service, our two dogs were completely at ease, the cats resists a bit at the start but calmed down fairly quickly, think they also secretly enjoyed the visit.. will definitely book again for next check up
Thanks for your prompt response to our enquiry. We really appreciated the care and advice for our puppies. It was great not to have to take such young pups out before they're fully protected.
Dr Elly Drage was wonderful - we couldn't be happier. She is caring!